Privacy Policy
Last Updated: December 20, 2024
1. Introduction
67 Junk ("we," "our," or "us") operates the website 67junk.com and provides a platform connecting customers with junk removal service providers in South Florida. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
Personal Information
When you use our services, we may collect:
- Contact Information: Name, email address, phone number, and physical address
- Service Request Details: Description of junk removal needs, photos, preferred dates
- Location Data: ZIP code and service address for matching with local providers
- Communication Records: Messages exchanged through our platform
Automatically Collected Information
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referring website addresses
3. How We Use Your Information
We use collected information to:
- Process and fulfill your junk removal quote requests
- Connect you with qualified local junk removal providers
- Send SMS notifications about your quote status and provider responses
- Send email confirmations and updates about your requests
- Improve our website and services
- Respond to customer service inquiries
- Comply with legal obligations
4. SMS/Text Messaging Policy
📱 SMS Communications
By providing your phone number and checking the SMS consent box on our quote request form, you expressly consent to receive text messages from 67 Junk regarding:
- Confirmation of your quote request
- Notifications when providers submit bids
- Updates on your service request status
- Customer service communications
Message Frequency: You may receive up to 10 messages per quote request.
Message & Data Rates: Standard message and data rates may apply.
Carriers: Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and others.
To opt out: Reply STOP to any message to unsubscribe from SMS notifications.
For help: Reply HELP for assistance or contact support@67junk.com.
5. Information Sharing
We may share your information with:
- Service Providers: Junk removal companies who may fulfill your request
- Technology Partners: Services that help us operate (e.g., Twilio for SMS, Resend for email)
- Legal Requirements: When required by law or to protect our rights
We do NOT sell your personal information to third parties for marketing purposes.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of SMS communications at any time by replying STOP
- Opt out of email communications via unsubscribe links
8. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our practices, please contact us at:
67 Junk
Email: support@67junk.com
Service Area: Miami-Dade & Broward County, Florida